queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
328,476 reviews

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Reviews

 
Page 203 of 32226
 
Review of Queens - Childrens & Young Peoples Assessment Unit (CYPAU)
13th April 2024


Firstly, the nursing staff here took care of us really well, they were attentive and listened. However we felt like the doctors did not, they were more concerned about getting is out (this is what I felt like). We have been here with same issue four times now and are walking away with not understanding of how to deal with the condition. We need to see a dermatologist, but have to wait four weeks even though my son has last 4 infections already.

Suggested improvements
Doctors need to explain the treatment better and listen to air concerns and not show us off. It should be much easier to access dermatologist especially for all infact who has had 4 infections in three months and on steroid creams and antibiotic for the duration of this.

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience
 
Review of Sunflower Suite written by a patient
13th April 2024


I have been having my treatment for 8 years now and have always been very satisfied with the treatment and experience.


Dignity/Respect
Involvement
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Communication nurse
Experience
 
Review of Sunflower Suite written by a patient
13th April 2024


Everyone is very competent, kind and caring. I always am well looked after and listened it if I have questions r comments. The support receive is wonderful and I am extremely grateful to queens- my consistent her team and everyone in the staff.

Suggested improvements
Additional compliments- always a warm welcome from lovely receptionist. Many thanks to the wonderful volunteers for their kindness providing drinks and snacks. They are angels.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Queens - Childrens & Young Peoples Assessment Unit (CYPAU)
13th April 2024


Only for the doctor who looks after my baby. All I can say I so happy about his service.


Dignity/Respect
Parent Dignity
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Information
Staff
Suitable Location
Experience
 
Review of Queens - Childrens & Young Peoples Assessment Unit (CYPAU)
13th April 2024


All the staff is really helping and respects you a lot are well caring. Amazing experience.


Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience
 
Review of Queens - Childrens & Young Peoples Assessment Unit (CYPAU)
13th April 2024



Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience
 
Review of Sunflower Suite written by a patient
13th April 2024


Smitha is lovely, made made me at ease and very gentle with injections.


Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Sunflower Suite written by a patient
13th April 2024


Best service hare I am very happy with everyone.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Queens - Childrens & Young Peoples Assessment Unit (CYPAU)
13th April 2024


Excellent staff.

Suggested improvements
Booked in and waited in purple zone to see at GP!! Complete waste of time. Should have been sent to A+E or here first.

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience
 
Review of Queens - Childrens & Young Peoples Assessment Unit (CYPAU)
13th April 2024


All questions was answered and my child was checked and thoroughly.


Dignity/Respect
Parent Dignity
Involvement
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Staff
Suitable Location
Experience
 
 
Page 203 of 32226
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2